Customer satisfaction survey

Dronedesk exists to make drone operator's lives simpler. We genuinely care about making that a reality and so we run customer satisfaction surveys to check we're getting things right. Here are the results of our survey in November 2025

Time saved

Q: Average time to plan flights

  of pilots said flight planning takes
30 minutes or less with Dronedesk

PREVIOUS METHOD

0

minutes

0

0

WITH DRONEDESK

0

minutes

Net promoter score

Q: How likely is it you'd recommend Dronedesk to someone like you [1-10]

0

DETRACTORS

NEUTRALS

PROMOTERS

0

0

0

NPS = %PROMOTERS - %DETRACTORS What's a good NPS score?

Overall satisfaction

Q: How would you rate your overall satisfaction with Dronedesk

0

Extremely dissatisfied Extremely satisfied

User-friendliness

Q: How user-friendly is the Dronedesk user interface

0

Extremely user-unfriendly Extremely user-friendly

System reliability

Q: How would you rate the reliability of Dronedesk

0

Extremely unreliable Extremely reliable

Customer support

Q: How would you rate Dronedesk customer support

0

Extremely poor Extremely good

Benefits cloud

What's the main benefit of Dronedesk for you

Improvement cloud

What can we do to improve Dronedesk

Scores calculated as sum of positive ratings (4 or 5) over sum of total completed survey responses ( )

Please check out our latest customer reviews

Other CSAT survey results: Feb '23 | Nov '23 | Dec '24 | Nov '25