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Dronedesk customer reviews

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98%
of users rate Dronedesk
great or excellent

5
319
4
19
3
3
2
1
1
0
All reviews

Average rating
4.9/5

Please check out the results of our latest customer satisfaction survey

It's good. It would be great to add a few features into the flight planning process. For example, we can add a flight area, but adding a 30m radius for take off and landing would be useful, particularly in urban environments. Would it be possible to port it into an App? As we're mobile operators, it would be useful to have an app on the iPad for example.

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Verified Reviewer
Capterra

The integrated NOTAM, Flyaway info and Flight Logging

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Andrew H.
Capterra

Great bit of web based software that makes admin so easy.

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Shaun
Trustpilot

Ticks every box for planning drone operations. The developer listens to users and implements features that are requested if possible. He spends a lot of his own time on this and best of all it's free!

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Jeremy C.
Capterra

Excellent, easily the best management software around

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Jason j.
Capterra

It makes the prospect of running a drone business a reality by presenting a structured system to organise everything, from prospecting, quoting, scoping and planning all the way through to recording the details of the job and invoicing. I can thoroughly recommend it as a must-have for any drone operator looking to grow their business.

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Mark G.
Capterra

Very easy user interface and it explains everything, this is a must for new to the industry Peace of mind as you can refer to it on ops manual

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Steven B.
Capterra

Ease of use and being able to integrate customers

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Stewart D.
Capterra

A well thought out app which makes planning of commercial drone jobs much easier including check lists, risk assessments, flight logs, quotes and invoicing. The developer is responsive to feedback, resolves issues quickly and has a development roadmap in place to bring more features in the future. We have fully adopted Dronedesk as our job planning and management system including our ops manual, so no more static check lists!

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Jason H.
Capterra

Dronedesk is saving a lot of time pre-flight, and serves as a reliable database ongoing.

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Jonathon A.
Capterra

I've needed a tool with all of this complex functionality to make the process of planning easier and more streamlined. Compliance is a major factor too. The customer support is super responsive and always spot on.

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Craig S.
Capterra

It's an all - in - one resource for the professional drone user with the added bonus of being accepted by the CAA for checking records in the ops manual.

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Kev R.
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Amazing piece of software, it makes life so easy

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Scott H.
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Excellent experience using this product. It really does cover all aspects from planning and managing jobs, including quoting and invoicing.

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Patrick C.
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Overall I cannot write this product enough and I've tried my best to let all my other colleagues in the drone industry know about this. Before using this I was using several different bits of software paperwork and things weren't very well organised. It took a little bit of time to set up and tweak according to how you wanted it to look but once organised and set up the average job only takes 30 minutes to an hour at most to set up.

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Matt P.
Capterra

Genuinely excellent. Well done!

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John Y.
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It's very user friendly, and comprehensive. It provides things that no other system has offered, and the ability to personalise it, and make quick adjustments easily has saved a lot of time and business resource

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Clayton E.
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How easy it is to plan jobs with all the. Documentation pre populating.

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Pete G.
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As mentioned in my cons I still do prefer to have everything on paper, my ops manual states I would do this. So unfortunately I haven't used their planning software much as I'm worried when I come to renew my Pfco the caa won't accept my method of using Dronedesk as it is not what I stated in my ops manual that they accepted! I've contacted [SENSITIVE CONTENT HIDDEN] a few times through Facebook and email and always had great customer service and he is always friendly...He even helped me out with a non Dronedesk related topic involving Photoshop and my logo!! - Still much appreciated and in use today !!! Thanks again [SENSITIVE CONTENT HIDDEN]! I look forward to using Dronedesk at the end of the year with my edited ops manual !

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Tom W.
Capterra

Great - would definitely recommend to other commercial drone operators in the UK

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Rennie C.
Capterra

You have most things you want in one place with flight data integrated, assets listed and easy to navigate to, leads to find and contact

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Ashley W.
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Great way of streamlining the flight planning process. All records are kept in the same place and are easy to find and follow up on

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Christopher e.
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Many alternative systems were trialled before the permanent switch to Dronedesk was made. I find the user interface, reliability of the system and also the way it can be personalised can not be rivalled. I have always found the assistance offered by the support team to be exceptional too. Overall finding a new flight planning system was daunting, however this not only replaces the old system with everything that is required, it provides even more comprehensive information that saves a lot of admin work. The service has been approved by both administration and also active pilots.

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Jo N.
Capterra

Great software for planing fights, seems very well polished and it's in a state of software I would expect to cost a fair amount. Developer seems active on the Dronedesk Facebook page where he offers tech support and engages with the users. Has a detailed road map for the software.

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Richard W.
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Has saved me a lot of time with planning my UAV operations! Also means I don't have to take clipboards and sheets of paper with me on site, just my iPad!

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Peter B.
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This content was printed 06-Oct-24 14:26 and is Copyright 2024 Dronedesk.
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