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Dronedesk case study
law enforcement

How Dyfed-Powys Police Achieved Full Regulatory Compliance While Scaling Their Drone Operations 10x

9 min read

Transforming ad-hoc drone support into a professionally managed, fully compliant in-house programme

Organization
Dyfed-Powys Police, Wales
Sector
Law Enforcement
Project Lead
Alex Jones, Uncrewed Aerial Systems Safety Manager
Challenge
Managing a rapidly growing drone programme while maintaining rigorous compliance standards
Solution
Dronedesk Emergency Services Edition

The Challenge: From Borrowed Assets to Operational Independence

In 2021, Dyfed-Powys Police relied on ad-hoc drone support from their local fire service, a model that created availability gaps and limited their operational flexibility. The force recognized that establishing an in-house drone capability could transform how they responded to incidents, from active crime scenes to major events.

However, building an internal drone programme meant solving a complex operational puzzle:

  • Pilot Management: Tracking qualifications, certifications, and flight hours across a growing team
  • Asset Control: Managing multiple drones, batteries, and maintenance schedules
  • Compliance Documentation: Creating an auditable trail of every flight for regulatory bodies
  • Rapid Deployment: Planning flights quickly enough for spontaneous, time-critical incidents

The alternative, building a custom solution using SharePoint, would have consumed significant time and resources with uncertain results.

Dyfed-Powys Police drone operations in action
Dyfed-Powys Police drone unit conducting field operations

The Operational Impact: What Dronedesk Delivers for Law Enforcement

Immediate Cost Reduction Through Smarter Resource Deployment

Before drones, searching for suspects or casualties often meant requesting helicopter support, an expensive asset typically reserved only for confirmed emergencies. With Dronedesk enabling rapid, compliant flight planning, the force now deploys drones as a first response option, delivering aerial coverage at a fraction of helicopter costs while providing faster on-scene capability.

Enhanced Command Decision-Making

Dronedesk's streamlined flight logging and real-time operational data means commanders can make faster, more dynamic tactical decisions. Instead of relying solely on radio reports from officers on the ground, command teams gain immediate aerial perspective, enabling remote situational awareness without physical deployment to the scene.

Structured Compliance Without Administrative Burden

The platform provides a single, unified system for:

  • Recording all drone usage with complete flight logs
  • Tracking individual pilot flying hours and certifications
  • Maintaining comprehensive maintenance records
  • Managing consumable resources including batteries and equipment

This structured approach ensures the force meets all regulatory requirements while minimizing the administrative overhead on operational staff.

Measurable Outcomes

30

Pilots Managed

Successfully scaled from concept to full programme

15

Drones Deployed

With full maintenance and compliance tracking

100%

Regulatory Compliance

Full auditable documentation maintained

Best Value

Cost Efficiency

Selected over expensive alternatives for taxpayer value

Operational Use Cases

Spontaneous Incidents

  • Active crime and suspect searches
  • Live incident aerial streaming
  • Traffic collision response
  • Casualty and victim searches

Pre-Planned Operations

  • Court evidence capture
  • Scene and route documentation
  • VIP and royal visit security
  • Major event oversight

Why Law Enforcement Teams Choose Dronedesk

Purpose-Built for Emergency Services

Unlike generic drone management tools, Dronedesk offers a dedicated Emergency Services edition designed around the unique requirements of police, fire, and rescue operations.

Best Value for Public Sector

With a clear focus on delivering maximum capability at responsible cost, Dronedesk helps forces demonstrate value for taxpayer investment.

From Pilot Scheme to Full Programme

Dronedesk scales with your operation, whether you're running a proof-of-concept with two drones or managing a force-wide fleet.

Rapid Flight Planning

When every second counts in an active incident, Dronedesk's streamlined workflows mean pilots can plan and log compliant flights without operational delays.

The Bottom Line

Dyfed-Powys Police transformed their drone capability from an informal arrangement dependent on external support into a fully compliant, professionally managed in-house programme. Dronedesk provided the operational backbone, enabling them to focus on serving their community rather than wrestling with paperwork and compliance administration.

For law enforcement agencies evaluating drone programme management, the question isn't whether you need structured compliance systems. It's whether you want to build them yourself or deploy a proven solution from day one.

Ready to see how Dronedesk can support your force's drone operations?

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Alex Jones, Uncrewed Aerial Systems Safety Manager - Dyfed-Powys Police
Alex Jones
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This content was printed 29-Jan-26 12:15 and is Copyright 2026 Dronedesk.
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