Customer satisfaction survey

Dronedesk exists to make drone operator's lives simpler. We genuinely care about making that a reality and so we run customer satisfaction surveys to check we're getting things right. Here are the results of our survey in December 2024.

Net promoter score

How likely is it you'd recommend Dronedesk to someone like you [1-10]

0

DETRACTORS

NEUTRALS

PROMOTERS

0

0

0

NPS = %PROMOTERS - %DETRACTORS What's a good NPS score?

Cycle time improvement

Average time to plan flights
  of respondents said planning takes 30 minutes or less

PREVIOUS METHOD

0

minutes

0

0

WITH DRONEDESK

0

minutes

Overall satisfaction

How would you rate your overall satisfaction with Dronedesk

0

Extremely dissatisfied Extremely satisfied

User-friendliness

How user-friendly is the Dronedesk user interface

0

Extremely user-unfriendly Extremely user-friendly

System reliability

How would you rate the reliability of Dronedesk

0

Extremely unreliable Extremely reliable

Customer support

How would you rate Dronedesk customer support

0

Extremely poor Extremely good

Benefits cloud

What's the main benefit of Dronedesk for you

Improvement cloud

What can we do to improve Dronedesk

Scores calculated as sum of positive ratings (4 or 5) over sum of total completed survey responses ( )

Please check out our latest customer reviews

Other CSAT survey results: Feb '23 | Nov '23 | Dec '24