Partner portal user guide

Understanding your partner portal

When you log in to your partner portal, you will land on your Dashboard. Here you’ll find the following information:

• Affiliate link - your unique affiliate link to refer people to the program.
• Clicks - the number of times your unique link has been clicked.
• Signups - the number of people who signed up through your affiliate link.
• Sales - the number of sales your referrals have made.
• Revenue - the total amount of money you’ve earned in this program.
• Available payout - pending rewards that haven’t been paid out yet.
• Recent activity - the most recent signups and sales from your referrals.

Other pages on the portal include:

Referrals
Here you’ll find the full referral activity and will be able to search or filter by date or action.

Resources
The resources section contains all marketing materials, such as brand assets, banners, marketing messaging, and anything else the program owner shares. Additionally, here you can customize your referral link and create new links.

Payouts
Find information about total revenue, currently available payout balance, and already paid rewards, along with the option to set your payout preferences, submit a new payout request and payouts history section.

Reporting
Here's where you can monitor your performance by reviewing data about clicks, signup, and sales in custom date ranges.

My profile
Here you can edit your personal information, change your password, manage email notifications and delete your account.

Create custom referral links

When you join the program, you will get a default unique referral link, consisting of a string of letters and numbers. We understand that you may want to change it to something relevant to you or create additional links. Here’s how to do that.

Customize your default referral link

To change your default referral link:

1. Log in to the Partner portal (the link for each program is unique).
2. Go to Resources.
3. In the Referral links section, click on the three dots next to your default link and click Manage:
   
   
4. In the Identification code field, delete the existing value and enter your own:
   
5. Click Update.

Create additional referral links

To create new referral links:

1. Log in to the Partner portal (the link for each program is unique).
2. Go to Resources.
3. Click Create new referral URL.
   
4. From the dropdown, choose which domain you’d like to use. The program owner adds domains, there might be only one option available.
5. Enter a new Identification code and click Create.
   

Here are the guidelines you should follow when creating custom identification codes:

• Only include letters, numbers, and the following characters: -_.
• No spaces or special characters.
• Keep it short and sweet (up to 64 characters).
• You can use upper and lower case when sharing your link, however, it's not case sensitive, which means domain.com/a/YourLink and domain.com/a/yourlink are considered the same.

How to request a payout

The Payout threshold is how much commission you, as an affiliate, have to accrue before you can request a payout. The Dronedesk program payout threshold is £50, so you won’t be able to request a payout until you have £50 or more in your balance.

Payment terms define how you can receive the payout. By default we use PayPal but we can, by exception, enable bank transfer payments.

Once you've requested your first payout and set your payout preferences, we'll automatically pay out monthly on the first of every month so you don't normally need to manually request a payout.

To request a payout:

1. Log in to the Partner portal (each program has a unique URL).
2. Go to Payouts and click Request payout.
3. Fill out the Request form:
   
   Important: Make sure to provide correct details, such as your full name, full address, and your Paypal email address, otherwise, we may not be able to process your request.
4. Click Request.

If you have any questions regarding payout terms, please check the program terms and conditions.